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Lan Kramer SRL works as a link between the user and the people involved
in providing various services included in the tour contracted, such
as transport companies, hotels, restaurants, convention centers,
hiring companies and oparator agencies.
The Travel Agency can deny providing the services if the payment
corresponding to the services contracted has not been totally cancelled.
Lan Kramer SRL may change the order of the services contracted due
to major force causes or in order to perform the best service.
The vouchers are only valid for the services stated on them, they
are not negotiable and cannot be transferred.
For the cancellation of the services during the trip, we will charge
a penalty of 100% over the services that have not been taken, to
cover any payments already carried out.
Lan Kramer SRL will not be responsible at all for risk the passenger
may have during the trip, except in case of negligence carefully
established, and it will not be responsible for the delays of planes,
trains, coaches due to bad weather conditions or any other unexpected
cause wich may alterate the programme contracted.
Both parties involved in this contract, in everything related to
the responsabilities of the agent or any other issues regarding
this contract, are subjected to the laws of the Argentine Republic
and are remitted explicitly to the jurisdiction of the Argentine
courts.
CANCELLATIONS:
When the cancellation affects the services booked in firm by the
travel agency, the refund will depend on the contract conditions
under which the Hotels, transport companies, etc work. In all the
refund cases, the travel agency will be able to retain the cancellation
charges and the comission of 10% of the serives booked.
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Spanish Version
